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A. An alarm user shall:

1. Maintain the alarm site and the alarm system in a manner that shall minimize or eliminate false alarms, including replacement of the standby battery(s) or uninterrupted power supply so that the failure or interruption of the normal electric utility service for a period of up to four hours shall not activate the alarm system.

2. Make every reasonable effort to arrive at the alarm system's location within 30 minutes after being requested by the monitoring company or Sheriff's Department in order to:

a. Deactivate an alarm system;

b. Provide access to the alarm site; and/or

c. Provide alternative security for the alarm site.

3. Provide to the monitoring company the names and telephone numbers of at least two individuals who are able and have agreed to:

a. Receive notification of an alarm system activation at any time;

b. Respond to the alarm site at any time; and

c. Provide access to the alarm site and deactivate the alarm system, if necessary.

4. Notify the monitoring company when the names and telephone numbers of contact individuals change.

5. Notify the Alarm Administrator or Sheriff's Department designee to update their alarm registration when contact information changes, when changing alarm companies, or when moving.

6. Not activate an alarm system for any reason other than an occurrence of an event that the alarm system was intended to report.

7. Not operate or cause to be operated any automatic dialing device which, when activated, uses a telephone device, electronic device, or attachment to automatically dial a telephone line leading into the Sheriff's Department or Sheriff's Department communication center, followed by a transmission of any prerecorded message or signal.

8. Not use any type of alarm system that is rigged to produce a temporary disability or sensory deprivation through use of chemical, electrical, sonic or other means, including use of devices that obscure or disable one's vision.

9. Not install a protective-reactive device without prior written approval of the Sheriff's Department or designee. During any alarm at such a site, a responsible party must be contacted and confirm that he or she shall respond to the alarm site to disarm the device.

10. Not operate or cause to be operated any alarm system with single action or non-recessed button robbery, duress, or panic device.

11. Keep a set of written operating instructions for each alarm system at each alarm site.

12. Fully participate with their alarm installation company or monitoring company in an "acclimation period" for the first seven days after installation of an alarm system, during which time the alarm installation company or monitoring company shall have no obligation to respond to, nor shall it respond to, any alarm signal from the alarm site, or make an alarm dispatch request to law enforcement, unless the alarm signal is the result of an actual criminal event.

13. Not make a burglar alarm dispatch request for a self-monitored alarm site after receiving notice from the Alarm Administrator that the registration is suspended. (See PCC 8.64.190, Fees and Fines Schedule.)

(Ord. 2019-72 § 2 (part), 2020)